Privacy Policy

Article 1 - Personal Information Collected

When you make a purchase on our store, we collect personal information such as your name, address, and email as part of our buying and selling process.

Additionally, when you browse our store, we automatically receive your IP address, browser type, and operating system details to optimize the shopping experience.

Email Marketing: With your explicit consent, we may send emails about new products, promotions, and store updates.

Article 2 - Consent

How do we obtain your consent?

  • When you provide personal information for a transaction (purchase, credit card verification, order placement, delivery scheduling, or returns), we assume your consent for using it for these specific purposes.
  • If we require your data for marketing or other secondary purposes, we will ask for your explicit consent or provide opt-out options.

How to withdraw consent?
You may withdraw consent at any time by contacting support@heatacco.com.

Article 3 - Disclosure

We may disclose your personal information only in the following cases:

  • When required by law.
  • If you violate our General Terms and Conditions.

Article 4 - Shopify

Our store is hosted on Shopify Inc., which provides our online e-commerce platform.

Data Storage

  • Shopify securely stores your information in its data storage system, databases, and applications.
  • Your data is protected by a firewall.

Payment Processing

  • Shopify securely handles direct payment transactions.
  • Payment details are encrypted following PCI-DSS standards, ensuring secure handling by service providers such as Visa, MasterCard, American Express, and Discover.
  • Transaction data is deleted after order completion.

For details, refer to Shopify’s Privacy Policy.

Article 5 - Third-Party Services

  • External providers access your information only as needed to perform services (e.g., payment processing, shipping).
  • Some providers have different jurisdictional laws; your data may be subject to local regulations (e.g., U.S. laws under the Patriot Act).
  • When leaving our site or using third-party services, their privacy policies apply.

External Links
We are not responsible for third-party website privacy practices. Always review their policies.

Article 6 - Security Measures

To protect your personal data, we:

  • Implement SSL encryption for secure data transmission.
  • Use AES-256 encryption for storing sensitive payment details.
  • Adhere to PCI-DSS compliance to maintain high security standards.

Although no system is 100% secure, we continuously update our security protocols.

Article 7 - Cookies (Tracking Technologies)

We use cookies to improve user experience. Below are some of the cookies used:

  • Session_id: Stores session data (referrer, landing page, etc.).
  • _shopify_visit: Tracks visit statistics (expires after 30 minutes).
  • _shopify_uniq: Counts store visits per user (expires at midnight).
  • cart: Saves cart details for 2 weeks.
  • _secure_session_id: Stores session identifier.

Users can disable cookies through browser settings, but this may impact functionality.

Article 8 - Age of Consent

By using this site, you confirm:

  • You are at least the legal age of majority in your jurisdiction, OR
  • You have parental/guardian permission if you are a minor.

Article 9 - SMS Marketing

  • If you opt into SMS notifications, we may send order updates, abandoned cart reminders, promotional offers, and review requests.
  • Cookies track abandoned cart activity to determine when to send SMS reminders.

Article 10 - Policy Updates

  • We reserve the right to modify this policy at any time.
  • Changes take effect immediately upon posting.
  • Major updates will be announced on this page.
  • If our company merges or is acquired, your data may transfer to the new owner.

Contact Us

At Heat Ac & Co, we’re here to help with any questions or issues regarding your order. Our customer support team is dedicated to providing you with the best service possible.

Business Details:

  • Heat Ac & Co
  • 230 N Shipley St, Wilmington, DE 19801, USA

Customer Service Contact:



----