Shipping Policy

Service Overview

At Heat AC & Co, we are committed to providing fast, reliable, and free shipping for all HVAC and climate control products within the United States. This policy outlines our shipping procedures and expectations to ensure a smooth delivery experience.

Shipping Regions

We currently ship to the following location:

  • United States of America (USA)

Shipping Timeframes & Costs

Location Expected Delivery Shipping Fee
USA 6-9 working days Complimentary

Order Tracking

Once your order has been shipped, you will receive an email containing tracking information, allowing you to monitor your package in real-time through the carrier’s tracking portal.

Quality Delivery Promise

We partner with trusted carriers to ensure that every package arrives securely and in excellent condition. If any shipping issues arise, our customer service team is available at support@heatacco.com to assist you.

Delivery Considerations

  • Potential Delays: While we strive for on-time delivery, unexpected delays due to weather, logistics disruptions, or regional restrictions may occur. We will notify you of any significant changes.
  • Address Accuracy: Please verify all shipping details at checkout. Once an order is processed, modifications cannot be made.

Problem Resolution

If your package arrives damaged, is lost, or is not delivered:

  1. Contact our support team immediately at support@heatacco.com or +1 (888) 339-8401.
  2. Provide your order number and any supporting documentation (such as photos or tracking details).
  3. We will work quickly to arrange a replacement or refund as necessary.

Order Modifications

For information regarding cancellations or modifications, please refer to our Return Policy.

Contact Us

For billing-related questions, concerns, or assistance, please reach out to our customer service team:

  • Company Name: Heat AC LLC
  • Website Name: Heat AC & Co.
  • Address: Oregon, USA
  • Email: support@heatacco.com
  • Phone: +1 (888) 339-8401
  • Business Hour: Mon - Sun: 9am - 5pm (EST)
  • Response Time: With in 10 Minutes

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